Using research, we design user experiences that combine industry best practices with the unique expectations of many kinds of users. By focusing on the needs of our users, we build experiences based on the tasks they need to perform using terminology they use.
Our educational technology solutions are built to be intuitive, friendly, and fast. They target a wide audience of both experienced and beginner users of technology from all age groups. Our long involvement in the education industry has given us the experience to know what works and what doesn’t for early learners, students with special needs, teachers, administrators, parents, and education agencies, but we don’t take anything for granted. Every tool we design starts with a definition of targeted audiences (personas), descriptions of the needs of each group (use cases), and a user research plan for testing our user interface ideas and validate assumptions.
Because we create solutions for all learners, including early childhood and special education, we need to meet the highest standards for usability and accessibility. Additionally, because many of our tools are used within public school systems, our user interfaces must be optimized for outstanding performance across the widest possible range of bandwidth.
User Experience Research and Testing
- Field Research
- Focus Groups
- Usability Testing
- Section 508
- Web Content Accessibility Guidelines (WCAG)
- Accessible Rich Internet Applications (WAI-ARIA)
- User Agent Accessibility Guidelines (UAAG)
- Authoring Tool Accessibility Guidelines (ATAG)